1. Introduction

Welcome to Bulla Consulting ("Company", "we", "our", "us"). These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at bullaconsulting.nz and the consulting services offered by Bulla Consulting (together or individually "Service") operated by Bulla Consulting.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

3. Consulting Services

Bulla Consulting provides business consulting services for retail businesses in New Zealand, including but not limited to digital transformation, logistics optimization, and sustainable inventory management.

3.1 Service Engagement

All consulting services are subject to a separate service agreement that outlines the specific scope, deliverables, timeline, and fees. These Terms of Service complement any service agreement but do not replace it.

3.2 Service Delivery

We will make reasonable efforts to provide our services according to the agreed-upon timeline. However, service completion times may vary depending on client responsiveness, complexity of the project, and other external factors. We do not guarantee specific business outcomes or results from our consulting services.

4. Fees and Payment

Consulting service fees are outlined in the service agreement provided to each client. Payment terms, including due dates, methods of payment, and late payment penalties, are specified in the service agreement.

For services requested outside the original scope of work, additional fees may apply. Any such changes will be documented in writing and agreed upon by both parties before the additional work commences.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Bulla Consulting and its licensors. The Service is protected by copyright, trademark, and other laws of both New Zealand and foreign countries.

5.1 Client Materials

Clients retain ownership of all materials provided to Bulla Consulting for the purpose of delivering the services. By providing these materials, clients grant Bulla Consulting a license to use them solely for the purpose of delivering the agreed-upon services.

5.2 Deliverables

Unless otherwise specified in the service agreement, clients receive ownership of the final deliverables once full payment has been received. Bulla Consulting retains ownership of all methodologies, tools, templates, and knowledge used to create the deliverables.

6. Confidentiality

Bulla Consulting agrees to keep confidential all client information that is not publicly available. This includes business plans, financial information, trade secrets, and other proprietary information shared during the engagement.

Similarly, clients agree to keep confidential any proprietary methodologies, tools, or approaches shared by Bulla Consulting during the engagement that are not publicly available.

7. Termination

Either party may terminate the service agreement according to the terms specified therein. Upon termination, clients must pay for all services rendered up to the termination date.

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Limitation of Liability

In no event shall Bulla Consulting, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from the Service;
• Any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Service by any third party;
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available via the Service.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Bulla Consulting
85 Customs St West
Auckland 1010, New Zealand
Email: [email protected]
Phone: +64 9 555 3182